Selected prior workChevron · Website and brand voice

A new voice for Chevron.com.

Chevron’s website had a great deal of information and a difficult reading experience. Working through Elephant, Patrick helped turn research-heavy material into a clearer story, a consistent voice and focused website copy.

Patrick Kirkland
Creative Director and Copywriter at Elephant
Client
Chevron
Work
Content strategy, brand story, voice development and website copy
Chevron homepage opening: moving towards a lower carbon future, followed by supporting copy and a link to learn about the energy transition.
Chevron.com, homepage opening. A crop of the website screenshot from Patrick’s portfolio; the full page opens on click.

Information needed a story.

The subject was technical, scientific and regulated. The existing site carried that complexity into the language, asking readers outside the industry to work through dense material.

The assignment brought content strategy and writing together: deciding what a reader needed first, giving each page a focus and developing a voice that could hold across the site.

The copy shaped the page.

Patrick’s work with Elephant covered the brand story, content strategy, voice and website copy. Shorter passages, focused pages and clearer language informed the redesign and the way people could read through it on a phone or tablet.

The screenshots show the writing in its finished setting, alongside the design team’s work.

Opening of Chevron’s What we do page, from the supplied website screenshot.
What we do. Website copy and page structure work together.

Different readers needed different ways in.

The Renewable Fuels section pairs a general introduction with pages for trucking, rail and shipping. Readers can start with the subject, then follow the part relevant to their industry.

Renewable Fuels

Three website pages, shown in full. Select a page to read the original screenshot.

  • Chevron Renewable Fuels: Trucking page, shown in full.
    Renewable Fuels · Trucking
  • Chevron Renewable Fuels: Rail page, shown in full.
    Renewable Fuels · Rail
  • Chevron Renewable Fuels: Shipping page, shown in full.
    Renewable Fuels · Shipping

The expertise became easier to navigate.

A brand story, content strategy, voice and website copy.

Research-heavy material became focused pages with clearer language.

A consistent voice and content paths for different reader needs.

Credits

Client
Chevron
Creative direction
Patrick Kirkland
Copywriting
Patrick Kirkland
Agency
Elephant

Patrick Kirkland · Before Protagonist Ink

Give your website a clear story and a voice that holds together.

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